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“Back To Basics: Knowledge Management”

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There are many knowledge management systems, but some are more effective than others.

Knowledge-Management: Know what you know

A Knowledge-Management system is an organization’s collection of documents, data, information, knowledge about people and their interactions with the organization to make informed decisions. The term “knowledge” has come to mean any form of intellectual capital (data) that addresses something important for decision-making or problem-solving by an individual or group; this includes digital information and oral tradition such as stories passed down through generations. Knowledge is often seen as a component of knowledge management and knowledge administration. In this context, knowledge is information that can be used in decision-making processes.

A typical example of knowledge work would be project managers who create plans for projects which use different technologies than they are familiar with, requiring them to learn new ones on the job.
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